Responsibilities

The ideal candidate will be a proactive self-starter who is comfortable working on their own as part of a busy small team. They will possess strong auto-electrical and mechanical skills, interpersonal communication skills and be willing to learn. They will be capable of diagnostic work on unfamiliar equipment with limited technical reference documents and work to high-quality standards. They will be self-critical, resulting in a general improvement in any equipment which they repair. 

They must have an extensive electrical biased ability in order to troubleshoot, test, repair and service technical equipment.

Reports to the Tech Support Team, working alongside our senior engineer, the role will include (but is not limited to):

  • Preparation of new equipment for sale.
  • Minor modification to existing customers’ equipment when recovered for in-depth diagnostics and repair.
  • Small scale fabrication of bracketry and mountings.
  • Receipt inspections and associated report writing.
  • Off-hire inspections and associated report generation.
  • Updating their progress on the technical support software (Protean).
  • Identification and part number sourcing for all parts required for repairs post-inspection.
  • General tidiness of their own work areas and that all work is carried out in a safe and responsible manner at all times, strictly observing all Company and regulatory body Health & Safety procedures including Manual Handling Regulations
  • Service and repair of vast range of electric-powered trucks and lifting equipment
  • Advanced fault finding, diagnostics
  • Provide timely and detailed service reports
  • Follow all the company’s procedures and protocols
  • Cooperate with the technical team and share information across the organisation
  • Accounting for any issued tools.
  • Test driving of repaired equipment.
  • Load testing of lifting attachments and lifters.
  • Report of Thorough Examination IAW LOLER (Desirable)
  • In-depth diagnosis (of failed equipment recovered to the workshop) and associated report writing
  • Accept and partake in any and all training (internal/external) provided by the company to upskill improve his/her skill-set.

Essential qualifications/experience:

  • C&G Pt 1 & 2 in an engineering discipline (or demonstrable equivalent experience).
  • NVQ Level 1-2 in an Engineering discipline (or demonstrable equivalent experience).
  • Key skills level 1 in English and Maths (or GCSE equivalent).
  • Thorough understanding of basic electrics (Ohms law, power equations, etc).
  • Basic understanding of IT-based diagnosis equipment.
  • C&G Motor Vehicle Studies

Desirable qualifications/experience:

  • Previous experience with Protean software/PDA.
  • MHE (counterbalanced forklift) competence certificate.
  • Familiarity with Curtis, Iscra, Toyota and Zappi motor controllers and battery gauges.
  • Basic understanding of the principles of operation of AC motor systems.
  • Apprentice trained.
  • NVQ Level 1 – Motor Vehicle Maintenance & Repair
  • NVQ Level 2 – Motor Vehicle Maintenance & Repair
  • NVQ Level 3 – Motor Vehicle Maintenance & Repair
  • Programming experience with Curtis, Toyota or Zappi controllers.
  • Some form of supervisory experience would be beneficial as any candidate who shows promise would be placed on our ILM scheme which leads to formal qualifications in supervisory and management skills. This then opens the door to career progression within the company. (Desirable)