Ready To Respond
We understand the implications of unplanned stoppages to your valuable equipment. Our main goal is to ensure your equipment doesn’t let you down.
Scheduling regular service visits helps to avoid problems before they impact performance, but if unforeseen problems do occur we will work quickly to resolve them in order to protect your valuable equipment.
We’ll take as much care servicing and repairing your vehicle as we did delivering it. Our highly skilled service team will help keep your equipment in tip-top condition and safe to use, which could also contribute to its resale value.
Our experienced service engineers take personal responsibility for overseeing each job through to a successful conclusion.
We have invested heavily in our parts support and logistics operations. We have a custom-built service software to manage our operations which has been designed with the customer in mind. It provides our mobile engineers and office support team with instant access to our database of equipment and a wealth of information on parts and accessories.
Every mobile engineer is equipped with a PDA, giving them instant access to all your essential details on the go. This helps our engineers focus on your equipment the minute they arrive, thus being able to get your equipment back up and running ASAP.
Each of our mobile engineer’s vehicles carries a large stock of suitable parts on board, which means over 90% of problems can be rectified on-site for the first time.
We use only high-quality parts when servicing and repairing your vehicle and all our parts are guaranteed for 12 months from the date they are fitted on your equipment.
We offer service plans as well, designed to save you money and time. By signing up for a service contract, you not only get discounted visits on service but also a 10% discount off parts pricing.
Simply call our service team on 0161 626 9628 and we will be able to arrange an engineer’s visit. We use our custom software to automatically send full details of your service to the assigned engineer.
Expect value for money, professional service, and high-quality parts, because no-one knows your equipment as we do.